Last updated: October 6, 2025
This Privacy Policy describes how RentGo Madeira (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or use our website rentgomadeira.com (the “Website”) and our car rental services under the concept “Car Hire Madeira No Deposit, No Credit Card”.
1. Who We Are
RentGo Madeira is a local-focused car rental intermediary on Madeira Island. We specialize in flexible car hire with no or low deposits and convenient payment options (including debit and cash, where available). We work with trusted local car rental partners and are committed to protecting your privacy and ensuring transparency in how we handle your information.
2. Data We Collect
- Contact details: your name, email address, phone number, and (optionally) home address when you book a car or contact us.
- Booking details: rental dates, vehicle category, pickup and drop-off location, flight information (if applicable), and accommodation details for delivery (e.g. hotel in Funchal or other areas of Madeira).
- Identification: driver’s license and passport/ID details collected at pickup by the local rental partner, as required by law and insurance. In general, we do not store copies of these documents ourselves unless strictly necessary.
- Website data: IP address, browser type, device information, operating system, pages visited, and cookies for analytics, security, and basic functionality.
- Communication data: messages and information you send via email, contact forms, or messaging apps in relation to bookings or support.
3. How We Use Your Data
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- To confirm and manage your car rental booking.
- To contact you regarding your reservation, pickup, delivery, or support.
- To share necessary booking details with our local car rental partners so they can provide the service.
- To comply with local laws, tax rules, and insurance requirements.
- To improve our Website, services, and customer experience through basic analytics.
- To prevent abuse and maintain the security and proper functioning of the Website.
4. Data Sharing
We do not sell your personal data. We may share limited data only with:
- Local car rental partners who provide the vehicle and rental service you booked, so they can prepare your car and complete the rental contract with you.
- Insurance providers as required for coverage and potential claims.
- Local authorities or regulators if we are legally required to do so or if it is necessary to protect our rights.
- IT and hosting partners who operate and secure our Website (under strict confidentiality and data protection obligations).
- Professional advisors such as lawyers or accountants, where reasonably necessary for legal or accounting purposes.
5. Cookies and Analytics
Our Website uses cookies and similar technologies to:
- improve functionality and security,
- remember basic preferences (such as language, if applicable),
- analyze traffic and usage patterns in an anonymized or pseudonymized form.
By continuing to use our Website, you consent to our use of cookies. You can disable cookies in your browser settings at any time, but some parts of the Website may not function correctly without them.
6. Data Storage and Security
Your personal data is stored securely and retained only as long as necessary for:
- processing bookings and providing customer support,
- fulfilling legal, tax, or regulatory obligations,
- resolving disputes and enforcing agreements within a reasonable period.
We use technical and organizational measures such as encryption (where appropriate), access control, and secure servers to help protect your data against unauthorized access, loss, or misuse. However, no online system can be guaranteed 100% secure, and you share information at your own risk.
7. Your Rights
Depending on your country of residence and applicable law (including EU/EEA data protection rules where relevant), you may have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your data (unless we are legally required or permitted to retain it).
- Request restriction of certain types of processing.
- Object to processing based on our legitimate interests, where applicable.
- Request data portability for certain data you have provided to us, where technically feasible.
- Withdraw consent for marketing communications at any time, if processing is based on consent.
To exercise these rights, please contact us using the details below. We may ask you to verify your identity before processing your request for security reasons.
8. Third-Party Links
Our Website may contain links to external websites or services (for example, travel resources, partner offers, or external booking tools). We are not responsible for the privacy practices or content of those websites. We recommend that you review the privacy policies of any third-party sites you visit before providing any personal data.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations. Updates will be posted on this page with a revised “Last updated” date at the top. We encourage you to review this Policy periodically to stay informed about how we protect your data.
10. Contact Us
If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us:
Email: [email protected]